Terms of Service
Effective Date: 9/25/2025
Acceptance of Terms
By accessing and using the Butte Valley Supply website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
Products and Services
Butte Valley Supply provides premium soil blends, compost, and landscape materials with delivery services throughout Northern California. Our services include:
- Retail sale of soil, compost, and landscape materials
- Bulk delivery services
- Garden consultation and advice
- Soil calculation tools and resources
Orders and Payment
Order Accuracy: You are responsible for providing accurate order information, including delivery addresses and contact details.
Payment: Payment is required at the time of order placement or upon delivery, depending on the arrangement.
Pricing: All prices are subject to change without notice. Current pricing will be confirmed at the time of order.
Delivery Terms
Delivery Area: We deliver to Butte Valley, Chico, Oroville, and surrounding Northern California areas.
Delivery Schedule: Deliveries are typically made within 1-3 business days, subject to weather and availability.
Access Requirements: You must provide adequate access for our delivery vehicles. Additional fees may apply for difficult access locations.
Delivery Fees: Flat-rate delivery fees apply based on distance and are confirmed at time of order.
Product Quality and Returns
Quality Guarantee: We stand behind the quality of our products. If you are not satisfied, please contact us within 7 days of delivery.
Returns: Due to the nature of soil and organic materials, returns are handled on a case-by-case basis.
Inspection: Please inspect delivered materials promptly and report any concerns immediately.
Website Use
Permitted Use: This website is for lawful purposes only. You may not use it in any way that violates applicable laws or regulations.
Intellectual Property: All content on this website is owned by Butte Valley Supply and protected by copyright and trademark laws.
User Content: Any content you submit (reviews, comments, etc.) becomes our property and may be used for promotional purposes.
Limitation of Liability
Butte Valley Supply shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services. Our liability is limited to the purchase price of the products or services provided.
Force Majeure
We are not responsible for delays or failures in performance due to circumstances beyond our control, including but not limited to weather conditions, natural disasters, or transportation issues.
Contact Information
For questions about these Terms of Service, please contact us:
Butte Valley Supply
2552 Clark Rd, Butte Valley, CA 95965
Phone: (530) 895-9676
Email: info@buttevalleysupply.com
Business Hours: Monday-Friday 7:00 AM - 4:00 PM, Saturday 8:30 AM - 12:30 PM
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services constitutes acceptance of any changes.
Governing Law
These terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Butte County, California.